Our Culture
Customer Focus
We are deeply focused on exceeding our customers’ expectations. We do not believe in satisfying our customers, but in thrilling our customers with every interaction.
Integrity
We believe in living our daily lives with the highest integrity. Every interaction with customers and between team members should be win-win. We think long term and believe in a positive future.
Championship Team
We are a winning team, not a family, and have high expectations for performance and delivering results.
Clear Communication
We are direct and succinct. We share information efficiently, improving collaboration and productivity. We practice active listening.
Efficient Execution
We have a bias for action. We complete high-quality work quickly. We focus on the 20% of work that will get us 80% of the impact.
Continuous Learning
We’re humble and curious. We embrace delivering and receiving candid feedback and see every setback as an opportunity to learn.
Act Like an Owner
We take 100% responsibility for achieving the mission. We seek to improve all aspects of our company even in ways that are not explicitly part of our job.
Top Talent
We take extraordinary measures to have exceptional people in every seat. We ask whether each candidate will raise the average on the team. We cast a wide net to attract candidates from every background, focusing on both skill and culture alignment. We actively coach and develop.
Work-Life Balance
We believe that a healthy personal life is important. We encourage people to rest and recharge so that they can be their best when at work.